QUEENSTOWN AIRPORT (ZQN) INFORMATION

Queenstown Airport (IATA: ZQN) is located in Frankton, Otago, New Zealand, and services the Queenstown resort community. The airport is 8 kilometers from the central business district of Queenstown. The airport is one of New Zealand's busiest in terms of passenger traffic.

Queenstown Airport has two runways and a terminal facility with nine gates on a single level. Due to the neighboring mountainous terrain, the airport is renowned for its scenic views and difficult approach to landing.

Arrivals, Departures and Airlines at Queenstown Airport

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Transfer Services at Queenstown Airport

Queenstown Airport's ground transportation options are a quick and easy method to move throughout New Zealand. Buses, trains, taxis, and shuttles are ground transportation options available at the airport.

Long-distance bus travel between New Zealand's major cities is convenient and cost-effective thanks to frequent service and low rates offered by the country's bus network.

Taxis are available at Queenstown Airport, or visitors can choose from various rental vehicle agencies on the premises. Shuttles go to and from the central business district and nearby hotels and attractions, including the ski slopes at Coronet Peak and the bungee jumping spot on the Kawarau River.

Rental Car Services at Queenstown Airport

The Queenstown Airport Arrivals Hall is a hub of rental vehicle agencies. A motor vehicle is bound to be available that is affordable and meets your needs. There is a wide variety of high-end automobiles, sports cars, sedans, hatchbacks, etc., from which to select.

It's easy to navigate around Queenstown in style and comfort thanks to the modern amenities found in each car. If you require a car for longer, rental car agencies will provide you with cheap rates.

See and compare all rental car companies at Queenstown Airport.

Taxi Services at Queenstown Airport

Queenstown Airport's reliable taxi service makes getting about the city a breeze. There is a taxi stand outside the terminal building where passengers hail cabs. There are a lot of services that offer rides in everything from luxury automobiles to minivans. See more information about taxis at Queenstown Airport.

The airport is around 15 minutes and $40 New Zealand dollars by cab from downtown. Taxis make it easy to pay for your ride by accepting all major credit cards and cash.

Train Services at Queenstown Airport

Queenstown Airport needs a train service. Travelers are urged to find alternate means of terrestrial transportation. Shuttles and taxis are the most common ways to go from the airport to the city center.

They are available at the taxi to stand outside of the terminal. Shuttles can be reserved for rides to and from the airport, hotels, ski resorts, and other locations. More information about train services near Queenstown Airport.

Bus Services at Queenstown Airport

The Orbus system is managed by the Otago Regional Council with assistance from the Queenstown Lakes District Council and the New Zealand Transport Agency.

Only Bee Cardholders can pay the $2 price. For passengers aged 5-18, the one-way ticket drops to $1.50.

Cash fares are $4 for all ages without a Bee Card, except for trips to and from Queenstown Airport, which are $8 for children and $10 for adults. More information about buses to and from Queenstown Airport.

Hotel Shuttle Services at Queenstown Airport

There is a wide range of transportation companies that offer this service. Shuttle services between the airport and hotels are plentiful, and they sometimes provide round-trip rides at steep discounts.

To ensure your reservation, reserve in advance. Pre-booked shuttles typically wait outside the terminal for their passengers. They can swiftly get you to your hotel's lobby without any transfers.

Please visit our hotel page to find out if this convenience is offered.

Rideshare Services at Queenstown Airport

These companies use cutting-edge technology to supply travelers with reliable and pleasant modes of transportation. Online or advance reservations for rideshares are available. Shuttles run between Queenstown Airport to Arrowtown, Frankton, and Lake Wakatipu, among other surrounding locations.

Parking Services at Queenstown Airport

Short-Term at Queenstown Airport is perfect for anyone needing covered parking for as little as 20 minutes while dropping off or picking up guests. It is located directly across from the terminal building. For people who need to leave their vehicle for an extended time, Long-Term is an alternative that provides amenities like 24-hour video security and an automatic payment system.

Last, low-cost parking is available for as little as NZ$4 daily. Visitors to New Zealand for an extended amount of time who require secure, low-priced parking near their hotel or the city center may find this service excellent.

See more information about short and long term parking at Queenstown Airport.

Other Services at Queenstown Airport

Other passenger services and amenities at Queenstown Airport in New Zealand include cafés, bars, lounges, gift shops, and ATM kiosks. Free Wi-Fi is available for passengers in the terminal building. Various restaurants and shops throughout the terminal building provide food options and retail outlets.

There is 24/7 customer service provided, so any questions or concerns during your stay can be addressed quickly and easily with an experienced representative.

The airport offers Avis, Budget, Europcar, and Thrifty car hire services. For added convenience, transport options like taxis and shuttles from local operators stop directly outside the arrivals hall at Queenstown Airport.

Disabled Passengers at Queenstown Airport

The airport has a wide range of services for people with disabilities, such as wheelchair assistance and special plane boarding arrangements. Queenstown Airport also offers dedicated parking spaces near the main terminal building reserved exclusively for disabled people; these can be accessed via a ramp or lift.

Inside the terminal are an accessible toilet and lower counters at check-in desks so passengers in wheelchairs can reach them easily. Airbridges fitted with lifts and ramps make it easier to board your flight without using steps or stairs.

The staff are friendly and always willing to assist passengers who require additional help during their travels – any queries about disabled passenger services should be directed towards one of the helpful staff members located around the terminal building.

Wi-Fi at Queenstown Airport

Wireless internet access is available to all travelers and can be accessed for up to four hours of free connection. Passengers arriving at Queenstown Airport can travel into town by bus, which regularly runs from outside the airport's main entrance. Taxis are also available for those wishing to get directly into town without delay.

Baggage Claim at Queenstown Airport

The airport staff is highly trained to ensure that collecting checked-in luggage is quick, simple, and hassle-free. Passengers can expect their bags to arrive within 20 minutes after landing. Some airports offer a baggage storage facility for those traveling on connecting flights or with excess baggage. Please ask the information desk if this option is available.

Information Desk at Queenstown Airport

The station provides many services, from check-in and baggage handling to currency exchange. It is staffed by friendly, helpful staff who will help passengers with whatever they need. The information desk offers various services, such as details about flight times, gate numbers, ticket purchases, and exchanging currencies.

They also offer maps of the airport so travelers can easily find their way around the huge facility. People arriving at Queenstown Airport are encouraged to ask questions at the information desk to make their journey the most efficient way possible. This is especially important if traveling overseas, as customs paperwork or other requirements may need to be handled before departure.

Smoking at Queenstown Airport

The restrictions prohibit smoking in any area other than designated areas. New Zealand has some of the strictest tobacco regulations in the world. Please follow regulations to avoid inconvenience.

Lost and Found Section at Queenstown Airport

This section caters to all lost items, from personal documents and electronic gadgets to jewelry and clothing. The Lost and Found section provides an efficient system allowing people to quickly retrieve lost items. This ensures customers receive swift services to quickly find their belongings without unnecessary problems or delays.

The Queenstown Airport also has an online database where people can check if any item belonging to them may have been found by someone else at the airport premises, making it easier for those who've misplaced valuable items such as wallets or purses containing important documents or identification cards.

Restrooms at Queenstown Airport

Queenstown Airport takes pride in providing its travelers with the best possible service and comfort while they travel through the airport. They are clean and spacious, and family rooms with changing tables. Parents traveling with small children can care for their needs in one convenient space.

They also feature state-of-the-art automatic flushing toilets and motion sensor faucets for an easy, hygienic experience. Additionally, each restroom has a hand dryer to quickly dry hands.

Nursing Mothers Station at Queenstown Airport

The area offers an invaluable service for mothers who must express and store breast milk during their travels. The station is designed to provide a comfortable, private environment for the mother with all the necessary facilities, including a power outlet and sink. This gives mothers greater peace of mind knowing their needs are fully catered for so they can enjoy stress-free travel experiences without fear of having difficulties due to breastfeeding issues.

In addition, the airport also provides several other amenities that make traveling with young children more enjoyable, such as family-friendly bathrooms and baby change rooms. These services ensure families have everything they could possibly need during their stay at the airport making it easier than ever before to take care of your little ones when arriving or departing from New Zealand's premier tourist destination.

ATMs at Queenstown Airport

ATMs at Queenstown Airport offer quick access to cash for travelers. They are conveniently placed in the Arrivals Hall and can be used with all major credit cards, debit cards, and bank cards. Withdrawal fees may apply depending on your card issuer, so it is worth checking before withdrawing.

Currency Exchange at Queenstown Airport

Queenstown Airport also has currency exchange desks in the arrival hall and other locations throughout the terminal. Here, visitors can purchase local and international currencies quickly and easily at competitive rates with no additional fees or commissions.

Food and Beverages at Queenstown Airport

There is something for everyone, from traditional New Zealand cuisine to international favorites. The airport has everything, whether you're looking for a quick snack or a full meal before heading off. For coffee lovers, Queenstown Airport offers several specialty coffee shops and traditional café-style restaurants.

You can find anything from flat whites and cappuccinos to macchiatos and lattes in hot and cold forms. Grab some freshly made sushi rolls or delicious pastries from the bakery if you're after something sweet or savory. For those who like to make their own food choices, the airport offers plenty of fast food options, including burgers from popular fast-food chains.

Shopping at Queenstown Airport

The airport has a wide selection of retail, dining, and entertainment options for travelers, including duty-free stores with luxurious items worldwide. For an even more unique shopping experience, Queenstown Airport also offers specialty shops that feature local artisans' work and crafted goods from nearby regions. Whether you're looking for souvenirs to take home or gifts to give away before you leave New Zealand, there is something here to fit any budget or style preference.

Pet Relief at Queenstown Airport

The airport ensures that pet owners can travel through the airport without having to worry about their animal's needs. The relief areas are equipped with grassy patches and waste bags, making it easy for travelers to clean up after their furry friends. When traveling through the hub, please ensure you have done all the necessary paperwork for your pets to avoid inconvenience.

Ticketing Services at Queenstown Airport

The airport now offers automated ticketing machines for easy and efficient processing of passengers' travel documents, making it simpler to navigate the security area. They also offer online check-in services, accessed from any internet-connected device, making checking in for your flight at Queenstown Airport easier than ever.

In addition, they have recently upgraded their passport control system with new automated technology that makes the whole process smoother and more secure. Furthermore, a dedicated customer service team on-site can assist with any issues you may encounter during your journey through Queenstown Airport.

History of Queenstown Airport

In 1935, Queenstown Airport was granted its first operating license. In 1950, Southern Scenic Air Services Ltd. established the first scheduled scenic route between Queenstown and Dunedin. Mount Cook Airline was the pioneer of Queenstown tourism flights.

The grass runway was lengthened in the 1960s. Regular services from Christchurch began on November 6, 1961, with DC-3s operating three weekly flights to Queenstown via Mount Cook and Te Anau/Manapouri on Monday, Wednesday, and Friday. Soon after that, services to other domestic destinations followed. In October 1968, aircraft that could carry between 42 and 58 passengers were utilized.

Beginning service in September 1970, the Britten Norman Islander was a fixture of the Milford route. They were used extensively on Milford Sound, Queenstown-Te Anau, and Queenstown-Alexandra-Dunedin flights.

Using British Aerospace 146 aircraft, Ansett New Zealand introduced the first jet aircraft voyage into Queenstown Airport in 1989. In 1992, Air New Zealand introduced the Boeing 737-200 aircraft.

In 1995, Air New Zealand landed the first trans-Tasman flight from Sydney to Queenstown Airport. More flights soon followed, carrying primarily skiers during the winter months. After that, a nearly continuous expansion program was implemented to meet passenger and airline demand.

In 2004, Qantas began using RNP AR (Required Navigational Performance, Authorization Required) when approaching and departing Queenstown. In 2012, Airways New Zealand implemented complete RNP AR flight procedures. The airport inaugurated its new international facility in June 2015.

Both New Zealand's Civil Aviation Authority (CAA) and Australia's Civil Aviation Safety Authority (CASA) approved Queenstown Airport's foundation safety case for after-dark flights in May 2014, pending the implementation of additional infrastructure, such as runway lights and onboard technology.

The airport's runway lights were formally activated in May 2016 by transportation minister Simon Bridges. The runway lighting permitted the airport to continue operations past the sunset noise abatement curfew of 10:00 p.m.

In June 2016, a Jetstar flight out of Melbourne made its first flight after dusk. PrivateFly, an international private aircraft booking service, voted Queenstown Airport the 'World's Most Scenic Airport Landing' in 2015.

About Queenstown, New Zealand

Queenstown is a resort community located in Otago, southwest of the South Island of New Zealand. As of June 2022, the urban population is 15,800 people.

Queenstown Bay is an inlet on Lake Wakatipu, a long, slender, Z-shaped lake formed by glacial activity. It offers views of adjacent mountains, such as The Remarkables, Cecil Peak, Walter Peak, Ben Lomond, and Queenstown Hill, just above the town.

The geographical area of the Queenstown-Lakes District is 8,704.9 square kilometers, excluding the inland lakes Hawea, Wakatipu, and Wanaka. As of June 2022, the estimated regional population is 49,500 people.

Neighboring cities are Arrowtown, Glenorchy, Kingston, Wanaka, Alexandra, and Cromwell. Dunedin and Invercargill are the closest communities. Queenstown is renowned for its business-focused tourism, particularly adventure and mountain tourism.

Due to factors such as the town's status as a tourist destination, its lack of land, and its desirability to immigrants and investors, housing in the Queenstown region is expensive. Queenstown is the most expensive place in New Zealand to purchase a home, surpassing Auckland at the beginning of 2017.

Weather in Queenstown, New Zealand

The summers in Queenstown are cool, the winters are brief and extremely chilly, and it is always wet and partly cloudy. The average annual temperature ranges from 30°F to 66°F, rarely falling below 22°F or rising above 74°F. Between mid-January and mid-February is the ideal time to visit Queenstown for warm-weather activities.

The warm season spans nearly four months, from December to March, with average daily maximum temperatures above 61 degrees Fahrenheit. January is the warmest month in Queenstown, with average highs of 65°F and lows of 48°F.

The cold season lasts for three months, from May to August, with average daily maximum temperatures below 47°F, with July being the coldest month with average low and high temperatures of 30°F and 42°F, respectively. The dry season lasts nearly three months, from June to September, with an average of 11 dry days in July.

Useful Contact Details in Queenstown, New Zealand

In an emergency, such as a medical or police emergency, it is important to know who to contact and what services are available at the airport. If you require immediate medical attention, there is a 24-hour First Aid center near the baggage claim area. Suppose a police presence at the airport is needed during an emergency situation. In that case, one can call the local Police Station using the number 111.

In a police emergency anywhere outside the airport, please dial 111 immediately. The operator will connect you to the nearest available police station. Call the nearest hospital or visit their website for further details if it is urgent.

Queenstown Medical Center, for example, is equipped with Emergency Departments staffed by experienced medical personnel ready to assist in any health crisis. Additionally, several walk-in clinics in the city provide various services for minor ailments.

Hospital

Queenstown Medical Center

Address: 9 Isle Street, Queenstown, New Zealand

Phone: 03 441 0500

Police

Queenstown Police Station

Address: 11 Camp Street, Queenstown, New Zealand

Phone: 105

Queenstown Airport Contacts

Address: Sir Henry Wigley Drive, Frankton, Queenstown 9300, New Zealand

General Phone: +64 3 450 9031

Lost and Found Phone: +64 3 450 9031

Information Desk Phone: +64 3 450 9031

Official Website: https://www.queenstownairport.co.nz

Local Information

Drive on: Left

Electricity: 230V/50Hz

Plug: I

Currency: New Zealand Dollar, NZD, $

Wi-Fi at Airport: Free Wi-Fi is available at Queenstown Airport